Автор: Vilho R?is?nen

While more and more data is shifted from circuit-switched to packet-switched networks, the users of these networks expect a smooth, continuously unproblematic service (unrelated to the amount of data transported). Therefore, the reliability of a...

Learn how to use service modelling to streamline and optimize processes! Information about customer needs, the technical composition of services, and service performance are fundamental to effective service management. Service modelling is a...