Автор: Jane Bozarth

Featuring a complete update of the previous edition to reflect the new and expanded tools of PowerPoint 2013. By providing in-depth guidance, specific instructions, and helpful exercises, the book helps everyday trainers to create potent...

Organizations struggle to capture tacit knowledge. Workers struggle to find answers and information across organizational databases and boundaries and silos. New comfort with social sharing, combined with the proliferation of new social tools,...