Автор: J. Jacka Mike
Business Process Mapping. Improving Customer Satisfaction
J. Jacka Mike
Praise For Business Process Mapping: Improving Customer Satisfaction, Second Edition «A must-read for anyone performing business process mapping! This treasure shares step-by-stepapproaches and critical success factors, based on years of...
Auditing Social Media. A Governance and Risk Guide
J. Jacka Mike
Practical, big-picture guidance toward a mastery of social media benefits and the risks to avoid Packed with useful web links, popular social media tools, platforms, and monitoring tools, Auditing Social Media shows you how to leverage the power...
